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Home Help & Support
We’re here to help.
Find quick answers, follow a short guide, or talk to our support team. Our privacy policy, terms and disclaimer are on this page too.
Contact Us
Questions about your account, a test or the study material? Write to us and a real person will reply.
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Email
support@example.com -
Call or WhatsApp
+91 00000 00000Available during support hours. Keep your registered mobile number handy.
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Support hours
Mon to Sat, 10:00 am to 6:00 pm IST
Messages sent outside these hours are answered on the next working day.
Tip: mention your registered mobile number or email and the exam you are preparing for, and attach a screenshot if something looks wrong. It helps us solve it faster.
Help Center
Short guides for the things students ask about most.
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Getting started
- Create your account with your name and mobile number.
- Choose the exam you are preparing for.
- Open Study Material and take your first practice test.
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Logging in
- Enter your email, mobile number or username.
- Use the eye icon to check your password before you log in.
- Forgot it? Choose “Forgot password?” and follow the steps.
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Taking a test
- Choose a practice, mock or time-based test for your exam.
- Use the question palette to jump between questions and mark any for review.
- Submit before the timer ends to see your result.
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Understanding your results
- After each test you see your score and accuracy.
- Your dashboard shows your average score, rank and recent tests.
- The performance graph shows how you are moving towards your target.
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Study material
- Pick your exam, then the subject you want to study.
- Open notes, previous-year papers and important questions.
- Come back any time, on any device.
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Phone, tablet or laptop
- Use a current version of Chrome, Edge, Firefox or Safari.
- Keep a stable internet connection while you take a test.
- If something looks wrong, refresh the page once, then contact us.
Frequently Asked Questions
Quick answers to the questions we hear most.
Getting started
What is Common Competitive Course?
Common Competitive Course is a learning platform for students preparing for competitive examinations. It brings structured courses, study material, practice tests, mock tests, previous-year papers, important questions and performance tracking together in one place.
Which exams can I prepare for?
Preparation is organised under eight headings: SSC, Banking, Railway, UPSC, State Government Exams, Police & Defence, Teaching Exams and Other Competitive Exams. You choose your target exam when you create your account, and you can browse the others from the Exams section of the home page.
How do I get started?
Create an account with your mobile number, choose your target exam, then begin with the study material and a practice test. Your dashboard keeps track of everything from there. You can create your account here.
Do I need an account just to look around?
No. You can browse the website, try the sample question on the home page, and look around the student portal with “Continue as Student” on the login page. You need an account to save your results and track your progress.
Tests & results
How do mock tests work?
Mock tests follow the style of the real exam: a countdown timer, a question palette, and the option to mark a question for review. When you submit, you see your score and how you performed.
What are time-based tests?
Time-based tests are short, timed sets that build your speed and accuracy. They are a good way to practise managing the clock before you attempt a full mock test.
Where can I see my results?
Your dashboard shows the total number of tests, tests attempted, average score, accuracy and rank, along with your recent tests and a performance graph.
Are previous-year papers included?
Yes. Previous-year papers and important questions are part of the learning modules for each exam, so you can practise with questions that match the real pattern.
Account & access
I forgot my password. What should I do?
On the login page choose “Forgot password?”, then enter the email address or mobile number on your account. If an account matches, we will send you the next steps to reset your password. You can also start the reset here.
Can I log in with my mobile number or email?
Yes. The login field accepts your email address, your 10-digit mobile number or your username, together with your password.
Can I use it on my phone?
Yes. The website works on phones, tablets and computers, in current versions of Chrome, Edge, Firefox and Safari. For long tests, a stable internet connection is recommended.
Is my information safe?
We ask only for the details needed to run your account and track your preparation, and we do not sell personal information. Please read our Privacy Policy for the details. For your own safety, never share your password with anyone, including us.
Are you connected to the exam authorities?
No. We are an independent learning platform and are not affiliated with or endorsed by any examination conducting authority. Always check the official notification for the latest syllabus, pattern and dates. See the Disclaimer below.
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Contact SupportPrivacy Policy
In short: we collect only what we need to run your account and show your progress. We do not sell your personal information, and you can ask us to correct or delete it at any time.
Who we are
Common Competitive Course (“we”, “us”) provides online study material and tests for competitive examinations. This policy explains what personal information we collect through this website and how we use it.
Information we collect
- Account details: your name, mobile number, email address (optional), target exam and a password, which we store only in a protected (hashed) form.
- Learning activity: the tests you attempt, your answers, scores, accuracy, rank and progress.
- Technical data: your device and browser type, the pages you visit, and the cookies or similar storage needed to keep you logged in.
- Messages to us: what you write when you contact support.
How we use it
- To create and secure your account.
- To deliver tests, record your results and show your dashboard.
- To answer your questions and send service messages, such as a password reset.
- To improve our content and the website.
- To meet legal obligations.
Cookies and local storage
We use only what is necessary to keep you signed in. If you choose “Remember me”, your login ID (never your password) is kept on your device so you do not have to type it again. You can remove it at any time with “Not you?” on the login page or by clearing your browser data.
Sharing
We do not sell your personal information. We share it only with service providers who help us run the platform, such as hosting or message delivery, under a duty of confidentiality, or when the law requires us to.
Security
We use reasonable technical and organisational safeguards, including encrypted connections (HTTPS) and protected password storage. No online service can be completely secure, so please choose a strong password and keep it private.
How long we keep it
We keep your information while your account is active and for as long as needed to provide the service, settle disputes and meet legal requirements. You can ask us to delete your account.
Your choices and rights
You can ask us to give you access to your personal information, correct it, or delete it, and you can withdraw your consent for optional uses. Write to us using the details in Contact Us and we will respond within a reasonable time, as required by applicable law.
Children
If you are under 18, please use the service together with a parent or guardian.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Terms & Conditions
In short: use the platform fairly, keep your account secure and respect our content. Practice material helps you prepare, but it cannot guarantee any exam result.
Accepting these terms
By creating an account or using this website you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use the service.
Your account
Give accurate information, keep your password private, and tell us straight away if you think someone else has used your account. You are responsible for what happens under your account. Each account is for one student.
Acceptable use
- Do not copy, share, resell or publish our study material, questions or tests without written permission.
- Do not use bots or scrapers, or try to get around our security, test timers or limits.
- Do not post harmful, unlawful or misleading content, or harass other users.
- Do not use the platform to gain an unfair advantage in any examination.
Content and ownership
The courses, study material, questions, designs and software on this website belong to us or our licensors and are protected by law. We give you a personal, non-transferable permission to use them for your own exam preparation.
Tests, scores and ranks
Tests are for practice. Scores, accuracy and ranks compare you only with other users of this platform. They are not a prediction of how you will perform in any real examination.
Availability and changes
We work to keep the service available, but it may sometimes be interrupted for maintenance or for reasons beyond our control. We may change, add or remove features and content.
Third-party links
This website may link to other websites, including official examination websites. We do not control them and are not responsible for what they contain.
Limit of liability
To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of the service, including decisions you make based on its content. Nothing in these terms limits any liability that cannot be limited by law.
Suspension and ending
We may suspend or close an account that breaks these terms. You can stop using the service at any time and ask us to delete your account.
Changes to these terms
We may update these terms. If you keep using the service after an update, you accept the new version.
Governing law
These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute, subject to applicable law.
Disclaimer
In short: we are an independent learning platform. We are not connected to any examination authority, and we cannot promise any result.
No affiliation
Common Competitive Course is not affiliated with, endorsed by or connected to any examination conducting body, commission, board or government department. Names of examinations are used only to describe the exams our students prepare for.
Check official sources
Syllabus, exam pattern, eligibility, fees and dates change often. Always confirm them in the official notification before you apply or appear for an exam.
No guarantee of results
Success depends on many things, including your own effort. We do not guarantee selection, a particular score, a rank or any career outcome.
Sample content
The sample question, scores and dashboard preview on this website are illustrative. They show how the platform works and are not the results of any real student.
Accuracy of content
We take care to keep our material accurate and up to date, but mistakes can happen. If you spot one, please tell us so we can correct it.
Trademarks
All trademarks, names and logos belong to their respective owners and are used here only to identify them.